Senior Manager, Enterprise Services Risk - Insights on Risks, Issues, and Strategy (IRIS)

Overview

Senior Manager, Enterprise Services Risk - Insights on Risks, Issues, and Strategy (IRIS)

Do you want to join a highly collaborative team that is dedicated to making risk management a competitive advantage at Capital One? 

Enterprise Services Risk (ESR) Senior Managers are experts with a proven ability to work both independently and collaboratively in a fast-paced environment. This role will be responsible for partnering with teams to develop and manage best-in-class well-managed risk solutions in a manner that supports risk governance and protects our customers, shareholders and associates. You will play a pivotal role developing and driving our ontology, risk object, and data quality Risk agenda.  Teamwork is at the heart of what we do, and we empower each other to think big. We welcome diverse perspectives and experiences as we reshape the financial industry.  Just as we prioritize driving innovation through technology, we equally prioritize business, technology, and cyber risk.

As a Senior Manager on the IRIS team for Data Quality and Ontology/Process Governance in Capital One’s Enterprise Services (ES) Risk Office, you will govern the portfolio of Business Unit and Process Hierarchies as well as lead first-in-class Data Quality programs within our system of record Fuse. You will be responsible for ensuring that ES Risk meets or exceeds Capital One’s policies and procedures for Ontology and Fuse Data Quality. You will be responsible for continuous improvement and innovation of Ontology and Data Management related processes and drive the collective collaboration across all ES Risk and 1st Line of Defense teams. You will be responsible for partnering with associates across all lines of defense in further maturing our approaches and risk management practices. Additionally, you will be the champion for the ES Process Governance Forum and represent ES as the Ontology and Data Quality champion with 2nd Line Enterprise Risk Management teams. 

The successful candidate will be an experienced risk management professional who understands broad enterprise level functions and organizations and possesses outstanding analytical and critical-thinking capabilities and the leadership skills necessary to drive transformational change under complex circumstances. These skills allow us to gain insights and act as a change agent to influence our business partners. As Capital One evolves to meet the ever-changing technology landscape, so do our risk managers. You will demonstrate ingenuity, change resiliency, and strong communication skills to influence and partner with stakeholders across the Risk Management framework, the Risk Guide community and the Enterprise Services first line of defense businesses and technology teams.

Tasks and Responsibilities include:

• Provide strategic guidance and make recommendations to ES Risk leadership for ES Ontology approaches, methodologies, and processes related to Business Unit and Process hierarchies and ensure they align with Enterprise Risk Management policies, standards and procedures.

• Put in place and maintain governance processes for Business Unit and Process hierarchies with specific consideration for ES new business and technology initiatives and organizational structures. Lead ESR’s Process Governance Forum.

• Design and deliver training for Ontology and Fuse Data Management to Fuse record owners, the Risk Guide community, and AEs on their roles and responsibilities, methodology, and the tools necessary to be well-manged.

• Oversee the portfolio of Fuse Data Quality metrics for Enterprise Services. 

• Partner with Fuse record owners, the Risk Guide community, and Accountable Executives to ensure that all Data Quality metrics are accurately managed in accordance with expected timelines and policies.

• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes.

• Foster effective partnerships and collaborate with First and Second Line risk management partners.

• Support and possibly lead cross-functional teams through various initiatives.

• As applicable, support interactions with Internal Audit and Regulatory agencies.

• Participate in and execute other special projects for the team on a periodic basis.

• Develop and manage reporting tools, including Tableau dashboards.

• Partner with the Central Governance Leadership Team to proactively drive innovation and change to further the program’s aspiration to be best in class.

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 4 years of experience working in the financial services industry

• At least 5  years of experience in Ontology, process and data quality, risk management, or audit, or a combination

• At least 5 years of experience in Cybersecurity, Technology, Risk Management, or Audit

• At least 4  years of project or process management experience

• At least 3 years of experience with administrative tools such as G-Suite and Tableau 

Preferred Qualifications:

• 5+ years of experience working in the financial services industry

• 7+ years of experience in Ontology, process and data quality, risk management, or audit, or a combination

• 7+ years of experience in the fields of cybersecurity, technology, risk management, or audit

• 7+ years of experience in business process Management or project Management

• 2+ years of experience with people leadership

• Certifications in Risk Management, Cybersecurity, Technology Risk, Business Process Management, Six Sigma, Lean , Project Management or Agile

• 1+ year of consulting experience with a Big 4 firm

• 1+ year of experience in strong written and verbal communication skills including drafting and communicating  presentations and analytical assessments to senior management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $193,000 - $220,300 for Sr. Manager, Cyber Risk & Analysis

Richmond, VA: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis

New York, NY: $210,500 - $240,300 for Sr. Manager, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).