Payroll Tax Specialist

The Payroll Tax Specialist delivers on critical payroll activities. These activities include, but are not limited to, accurate tax/garnishment setup in the Workday payroll system, state/local tax account maintenance (registrations, account numbers, rates, POAs, etc.), and overall compliance with applicable laws and regulations. Additionally, the Tax & Garnishment team works closely with Capital One associates to answer questions and resolve any issues with a key focus on associate experience.

Responsibilities:

• Performs daily tasks related to payroll tax including, but not limited to, federal and state tax form entry, payroll/tax adjustments, tax variance identification, tax reconciliation, payroll input as needed

• Ability to complete a gross pay to net pay payroll calculation outside of the payroll system and explain to Associates with questions about their pay

• Ability to determine the correct local taxation for an associate based on Home and Work location

• Reviews payroll system output for errors and makes necessary corrections in the system

• Assists other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the payroll system

• Assists HR Help Center representatives in handling and following up on inquiries related to payroll tax

• Provides additional information and guidance to associates with questions

• concerning their taxes

• Handles telephone calls and inquiries requiring detailed knowledge about the end to end payroll process at Capital One

• Performs a variety of regularly scheduled and ad-hoc audits of the payroll data to maintain compliance with established standards

• Assists in year-end W2 reporting and preparation

• Regular attendance is required to be successful in this role and overtime may be required as business needs dictate

Basic Qualifications/ Experience:

• High School Diploma, GED or equivalent certification

• At least 1 year of experience with Google Suite

Preferred Qualifications/ Experience:

• Associate degree

• 1+ years of payroll tax experience

• Experience with Multi-State payroll (5,000+ employees)

• Local Tax Experience

• Understanding of the gross to net calculation inclusive of pre/post tax deductions and taxable benefits

• Familiarity with pay and benefit programs

• Strong math skills 

• Strong verbal and written communications 

• Professional certification such as FPC or CPP

• Experience with case management systems

• Experience with Workday HR System

• Experience with ADP Smart Compliance

• Demonstrated customer service skills, attention to detail and decision making skills.

• Accustomed to fast paced environment

• Strong desire to grow and learn