Ops Associate - Collateral Boarding

Overview

Ops Associate - Collateral Boarding

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hub in Richmond, VA.

Commercial Collateral Boarding is part of Capital One’s Closing and Loan Operations organization. The team supports multiple lines of business as well as a wide array of loan structures/types such as construction,commercial real estate, term loans, and revolving credit facilities. Associates on the Collateral Boarding team develop expertise in areas such as loan documentation with a concentration on collateral and security agreements, loan accounting system functionality, as well as several other key platforms and related tools. With the core function of ensuring the Commercial Bank’s loan related collateral is properly accounted for, in support of ongoing monitoring and control. Associates in the role must have strong written and verbal communication to support interaction with varying levels of internal and external clients, stakeholders, and partner teams throughout the loan life-cycle. In addition to supporting new loans, amendments and modifications, associates are regularly engaged in process improvement efforts, change management, and cross-training.

Roles & Responsibilities:

• Review a high volume of loan documentation to appropriately capture collateral, document, and related party data into the loan accounting system.

• Must have a strong attention to detail and good organizational skills.

• Strong aptitude for leveraging new technology and tools to identify and improve processes and controls

• Ability to work both independently and collaboratively on projects and day to day functions.

• Utilize training, judgement, and previous experience to perform complex reconciliations of loan data.

• Communicate with stakeholders regarding unique loan transactions and exceptions.

• Ability to articulate daily functions in procedural format to maintain strong, effective written procedures for all job functions.

• Monitor periodic reporting for workflow coordination, controls monitoring, training opportunity and exceptions management.

• Communicate with commercial loan system support/vendor(s) as necessary regarding system issues, reports and modifications/enhancements.

• Effectively and appropriately communicate problems/issues within the management team to create awareness and transparency.

Work from Home Technology Requirements:

• A secure home office environment that is free from background noise and distractions

• A reliable private internet connection that is not supplied via cellular data or hotspot 

  • A private network that is password protected where you have ownership or line of sight to every device on the network

  • Internet service must be provided by Cable or fiber Internet Service Provides (ISP) 

  • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

  • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred

  • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page

• Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Living Requirements:

• Candidates must live within approximately 50 miles of one of the hub locations based in 23238,  75024, or 28203 and be comfortable coming in person whenever required with no less than 24 hours notice. 

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification

• At least 1 year of collateral or loan documentation experience

Preferred Qualifications:

• Bachelor’s Degree or Military Experience

• 2+ years of Commercial Banking experience

• 2+ years of quality assurance experience

• 2+ years years of ACBS experience

• 2+ years years of SalesForce experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

#CommOps

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $64,700 - $73,900 for Ops Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).