Enterprise Feature Platform Migration Product Manager

Overview

Enterprise Feature Platform Migration Product Manager

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

As a Manager, Product Management on AIML’s Enterprise Feature Platform (EFP) product team, you will be the voice of the customer, identifying opportunities for reuse, standardization, and innovation. Your customer is defining industry-leading ‘Decisioning Algorithms’ automating Billions of Dollars in decisions including Credit Line Increases, Fraud, Marketing, Multi-Card decisions more. You’ll also have your future customers who will need generalized tooling and AgenticAI that you will define and deliver so they may onboard and take advantage of the platform's valuable services. The ideal candidate for this role is not only passionate about technology, they deeply empathize with customer/business needs, they love ensuring Operational Excellence permeates the work of the team and has an entrepreneurial spark in how they prefer to lead their work. They are comfortable in conversation with stakeholders ranging from technical customers to senior leadership. The successful candidate will deliver their goals through a network that includes all major Card segments (Mainstreet, UpMarket, Partnerships & Small Business Card) while engaging with Product, Tech, Business Analysis and Risk partners. If this feels like you… keep reading!

Specific responsibilities include, but are not limited to:

• Deliver the product strategy for migrating a high value data-feature library to the enterprise platform

• Design and support validation techniques to ensure a smooth migration from legacy to modern platform 

• Meet with leaders in Business organizations to understand their pain points and develop solutions to lower their overhead

• Work closely with business and tech partner teams to define requirements and measures of success

• Prioritize the product backlog to maximize business and customer outcomes

• Incorporate design thinking and analytics to inform product and customer journey design

• Maintain an analyzed backlog of work, refining the near term deliverables/epics with Tech.

• Support technology teams with escalation and resolution of impediments

• Deploy go-to-market strategies to ensure customers can navigate onboarding tools and steps

• Serve as the connection between customers, partners, Capital One’s mission, and your team

• Walking a mile in your customer’s shoes...EFP strives to test our products as part of the Model Development Lifecycle

We want you if you are:

• Passionate about building impactful products and enjoy putting yourself in the shoes of customers 

• Looking to leverage AI to the fullest extent allowed to improve the thoroughness and efficiency of your work

• You are able to concisely describe problems to ensure teams understand them and lead teams to solve those problems

• You understand the needs of data scientists, machine learning engineers and/or business decision analysts

• You have experience building or working with enterprise platforms with wide-ranging capabilities

• You are a continuous learner who revels in asking “dumb questions” and can get up to speed on Technology quickly

• You are experienced working in an Agile environment and delivering incremental priorities to maximize value over time

• You enjoy zooming out to understand the big picture and derive satisfaction from thinking strategically

• You have excellent oral and written communication skills

• You are an avid networker to best support customers and work with partner platforms (EMP & GenAI Platform) to ensure our services are aligned with their lifecycles and strategies.

The position will not manage others directly, but as a Product Owner, will lead 1 or more tech pods in delivering their agenda/backlog. Also the product manager will interface with leaders across most of Capital Ones largest Profit & Loss business sectors as they design solutions that enable onboarding to the enterprise data-feature platform.  

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered- Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving- Identifies and resolves complex problems to deliver outcomes while mitigating product risks 

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• At least 3 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: 

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• At least 1 year experience building Extract, Transform, and Load (ETL/transformation logic) with Python, SQL or other relevant language

• At least 4 years of experience working in Agile Product Management

• MBA or Master’s degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

• Experience working in data science, machine learning, AI and/or automated Business Decision technologies

• Experience working closely with enterprise platforms

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $144,000 - $164,400 for Manager, Product Management

McLean, VA: $158,400 - $180,800 for Manager, Product Management

New York, NY: $172,800 - $197,200 for Manager, Product Management

Richmond, VA: $144,000 - $164,400 for Manager, Product Management

San Francisco, CA: $172,800 - $197,200 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).