Senior Director, Chief of Staff

Overview

Senior Director, Chief of Staff

Capital One’s enterprise-wide Anti- Money Laundering Program (AML) is looking for a dynamic Senior Director Chief of Staff to help us strive for our goal of preeminence and enhance our organizational effectiveness and engagement.

Capital One AML is a critical risk management function within the company’s Enterprise Risk Organization. We have a highly motivated, mission-driven team focused on enabling rigorous, nimble, and sustainable AML and Sanctions risk management across Capital One’s businesses, geographies, products, and services.  Portions of our team serve as second line of defense compliance officers, while others operate first line of defense controls – such as transaction monitoring and customer risk rating models, list screening, financial crimes investigations, and the filing of reports with various governmental bodies for Capital One.

In this position, you will apply your strategic and organizational skills to key company challenges, serving as a trusted advisor to the Chief AML Officer (CAMLO) and their Senior Leadership Team (SLT) and as an important leader yourself across a large, diverse organization.  You will provide critical strategic thinking and leadership in the areas of organizational effectiveness, culture, communications, business strategy, process governance and improvements, and partnerships with key stakeholders. And you will do it all in a collaborative, energetic environment that values your insight, encourages you to take on new responsibility, promotes continuous development, and rewards innovation.

Responsibilities:

Leadership and Engagement: Operate as a key partner and thought leader with the CAMLO and their SLT in leading a highly engaged, world class team and AML organization. Partner with leadership team members to optimize operating rhythms and engagement strategies. Serve as the eyes and ears for the leadership team and the “go to” person for information and historical materials. Lastly, acts as an ambassador for the organization and participates in attracting, coaching, uplifting and retaining talent in the organization.

Executive Communication: Impeccable written and oral communication skills and attention to detail, coupled with strategic influencing skills and the ability to drive agreement through intellect and interpersonal and negotiation skills.

Strategic planning & execution: Assess current practices and continuously iterate on processes and management routines to advance our organizational vision and goals. Take ownership of goals, defining plans and delivering results. Own and manage processes around defining and communicating the organization’s strategic vision and goals, and planning while ensuring operational priorities are delivered with high quality.

High profile projects: Proactively identify opportunities to add value beyond what we’re currently doing or jump in when there’s no clear leader for a project. You’ll come up to speed quickly, use your experience and leadership skills to take the lead and ensure projects are delivered and resourced appropriately.

Strategic orientation: You have a proven track record of analytical thinking, decision making and problem solving. Conceptual thinking skills must be complemented by a pragmatic and process orientation

People Leadership: Ability to build and leverage the capabilities of a small, high-performing team, as well as partners across AML and the enterprise. The culture you help build will foster innovation, drive critical decisions, and consistently deliver results. Clear results orientation: Have an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment

Basic Qualifications:

• Bachelor's Degree

• At least 5 years of Process Management or Project Management experience

• At least 3 years of People Leadership experience

Preferred Qualifications:

• Master's Degree

• 2+ years of experience serving in a Chief of Staff role

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $264,300 - $301,700 for Sr. Director, Chief of Staff

Richmond, VA: $240,300 - $274,300 for Sr. Director, Chief of Staff

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).