Manager, Enterprise Workfront Platform Lead

Overview

Manager, Enterprise Workfront Platform Lead

Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.

How our hybrid model works

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

Role Summary

Capital One, a Fortune Magazine “100 Best Companies to Work For,” is seeking an experienced Platform Lead with extensive Adobe Workfront experience. Capital One’s Enterprise Workfront Team is transforming marketing operations to be a catalyst, enabling marketers and delivery teams to efficiently deliver messages by expanding and optimizing our use of Adobe Workfront.

As the Enterprise Workfront Platform Lead, you'll be a Adobe Workfront system administrator and strategic driver for our enterprise platform. You'll leverage your deep Workfront expertise to lead critical projects, champion platform evolution, and ensure our system empowers users and achieves business goals. This role is ideal for an experienced Workfront professional with a proven track record of optimizing and enhancing the platform, ideally bringing a consultant's perspective to our internal operations.

Workfront System Administration and Management: Supporting the system utilization, standardization and stability 

• Acts as the Workfront champion and day-to-day resource for our environment’s group admins

• Leads license distribution and tracking for the 60 plus groups using Workfront

• Provides technical subject matter expertise and business process knowledge to teams while supporting business analysis 

• Actively orchestrates systems builds, configurations and development/automation tasks for system enhancements 

• Partners with the Product Management to manage complex troubleshooting and assist in recommending solutions to system or user issues

• Develops projects and reporting within Workfront to track system projects, implementation and enhancements

• Conducts regular audits on group utilization and data to increase system quality, resolve inconsistencies and correct workflow and/or system integration processes

​Workfront Platform Strategy: Helping drive the evolution of Workfront at Capital One

• Develops an Enterprise Workfront Annual Roadmap to assist in prioritization of implementations, enhancements and new product release utilization

• Sets the standards and oversees the execution of basic administration by the designated SMEs. 

• Plays a hands-on leadership role in system implementation for system functionality modules, automation enhancements, or new/existing team rollouts

• Along with Product Management, actively participates and partners with Adobe Workfront account support to understand the product roadmap and translate it into how enhancements can benefit Capital One 

Workfront Optimization: Leading our most complex, strategic projects to expand and optimize how Workfront is used at Capital One

• Leverage traditional implementation process (Discovery > Design > Build & Test > Rollout) to deliver strategic enhancements or new team implementations

• Facilitate effective discovery and design sessions for teams interested in onboarding Workfront or enhancing their use of Workfront

• Identify root problem statements and document comprehensive requirements from discovery and design sessions with stakeholders

• Lead prioritization exercises with stakeholder groups to help determine how internal and tech capacity should be best utilized to drive value

• Recommend and document platform and workflow designs using digital collaboration tools

• Support rollout and change management activities associated with onboarding and enhancements

• Support strategic internal initiatives across the Enterprise Workfront Team

• Manage status reporting to relevant leadership audiences during the project lifecycle

Basic Qualifications

• Bachelor’s Degree or Military experience

• At least 3 yearsof experience as a Workfront System Administrator supporting 300plus users

• At least 2 years of project management experience

• At least 1 year of marketing experience

Preferred Qualifications

• Workfront administration within a Financial Services corporation 

• Experience implementing or enhancing Adobe Workfront as a consultant

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $146,100 - $166,700 for Manager, Project Management

Richmond, VA: $132,800 - $151,600 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).