Director, Proactive and Complex Investigations

Overview

Director, Proactive and Complex Investigations

The Anti-Money Laundering (AML) Group is a core risk function within Capital One’s Corporate Compliance Department. This Group serves as a second line of defense, and in this role, you will work within Capital One’s Financial Intelligence Unit (FIU) as part of the Complex Investigations Unit (CIU), which focuses on the most complex AML investigations that Capital One tackles, including cases from sensitive sources and public-private partnerships (PPPs) as well as proactive investigations and leads from our Strategic Intelligence team. 

Responsibilities: 

• Lead and build teams that will leverage relevant legal authorities such as sections 314(a) and 314(b) of the USA PATRIOT Act and take a network approach to investigating proactive and complex cases, including those referred to Capital One by sensitive sources, PPPs, and our Strategic Intelligence team.  

• Drive the FIU’s  engagement with various external stakeholders in the public and private sectors, including at peer banks, to appropriately share information in furtherance  of complex financial crime related investigations. 

• Work and collaborate with technical partners such as AML’s Modeling Analytics and Data Insights team and the Robotic Process Automation team to efficiently obtain the data necessary for comprehensive customer and counterparty activity reviews and to find efficiencies in investigative processes. 

• Partnership with AML, FIU, and CIU leadership to set and implement the strategic direction for the CIU. 

• Hire, train and manage teams of supervisors and investigators, guiding and reviewing  day to day work. 

• Liaise, engage, and communicate with AML advisory and business stakeholders when control gaps are identified and/or refer potential work to the appropriate stakeholders. 

• Maintain knowledge of financial industry laws and regulations and provide regulatory expertise in consulting with a diverse group of business leaders. 

• Leading teams of supervisors and investigators in conducting high-quality proactive and complex AML investigations.

• Partnering with other leaders to develop new strategies and functions and to design and/or improve processes and procedures, ensuring successful implementation and integration with existing teams and functions.

• Maintaining excellent relationships with internal stakeholders across the FIU and the wider AML, Compliance & Ethics, and Risk teams.

• Maintaining excellent relationships with diverse external stakeholders across the public and private sectors, including law enforcement agencies, regulatory agencies, and other financial institutions.  

• Briefing, influencing, and guiding business leaders in the execution of their decisions and ensure that business stakeholders understand potential risks and control gaps that proactive and complex investigations may identify; establishing strong partnerships to develop and execute associated risk mitigation plans.

Additional:

• Experience in a financial crime compliance or AML-related role, preferably within a financial institution, financial regulator, or law enforcement or intelligence agency, with a sound knowledge of financial crime typologies and financial services data.

• Experience leading and/or conducting AML investigations and leading and/or participating in PPPs and proactive investigations

• Experience setting and driving strategy for teams, influencing executive leaders, and resolving highly complex business problems through critical thinking.

• Experience effectively liaising, building, and maintaining excellent, credible relationships with relevant government agencies and peer financial institutions. 

• Experience providing leadership and guidance to staff, fostering an inclusive environment that encourages associate participation, teamwork, and communication.

• Experience successfully managing projects and conflicting deadlines. 

• Excellent written and verbal communication skills with a customer focus mindset. 

• Significant experience briefing senior stakeholders succinctly but effectively under potentially stressful deadlines.   

Basic Qualifications:

• Bachelor's degree or military experience

• At least 10 years of experience in financial crime compliance or financial crime risk

• At least 10 years of people management experience

Preferred Qualifications:

• Juris Doctorate or Master's degree in Accounting, Finance, or Business Administration 

• Certified Risk Professional, or Certified Regulatory Compliance Manager certification, or its equivalent

• 15+ years of experience in compliance management, or financial crime related roles, either in the private or public sector

• 12+ years of people management experience 

• 5+ years of experience in complex, proactive, and PPP-driven investigations, or their equivalent. 

• Experience working in government or with government in AML-focused PPP investigations or other initiatives. 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Anytown, DE: $181,800 - $207,500 for Director, AML Investigations

McLean, VA: $200,100 - $228,400 for Director, AML Investigations

Plano, TX: $181,800 - $207,500 for Director, AML Investigations

Richmond, VA: $181,800 - $207,500 for Director, AML Investigations

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).