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R209225 Posted 02/28/2025

Facility Operations - Manager

McLean, Virginia | New York, New York | Richmond, Virginia
  • Category Operations
  • Experience Manager
  • Primary Address McLean, Virginia

Overview

Facility Operations - Manager

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple — bring ingenuity, simplicity and humanity to an industry ripe for change. In Global Workplace Services, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other’s differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.

GWS is seeking a strong professional with both technical and interpersonal communications skills to provide oversight of new build and daily operations of our core (MEP) and building systems.

The Facility Operations Manager Candidate: 

  • Demonstrates professionalism, integrity and confidentiality, championing Capital One’s vision and values

  • Has the ability to deliver strategic direction enterprise wide and influence outcomes

  • Prioritizes multiple tasks with a sense of urgency concurrently with a high degree of skill and efficiency

  • Demonstrates leadership and interpersonal communication skills

  • Has strong problem-solving and results-focused

  • Understands local codes, OSHA, EPA, NFPA guidelines

  • Has knowledge of UPS, Generator, CRAC, Chiller, RTU HVAC operations function and best practice maintenance programs

  • Knowledgeable in sustainability programs that support emission reduction targets and stays ahead of industry trends/best practices  

  • Is customer-service driven

  • Works independently and collaboratively in a demanding environment

  • Reads and understands construction drawings and MEP submittals

  • Provide principal oversight for vendor/third party relationships.

Responsibilities:

  • Provides oversight of a third party engineering team to execute on key responsibilities based on the Facilities Operations teams standards.

  • Partner with project managers and FM to comply and complete corporate change control process for maintenance and construction efforts for critical systems area

  • Oversight of BAS, HVAC and MEP systems infrastructure operations for existing operations maintenance and new design specifications based on Corporate Standards for a rapidly changing real estate portfolio

  • Monitors critical systems uptime for Capital One facility infrastructure

  • Conduct and maintain site inspection documents for properties within your assigned area

  • Audit site records for compliance with OSHA and EPA required reporting

  • Maintain operations in accordance with Local, State and Federal Laws

  • Support critical response teams during crisis or emergency

  • Review and provide input for operational and capital expense budgets

  • Provide input to the Regional portfolio for FM (“Facility Management”) as requested

  • Oversight and coordination for building systems commissioning including core infrastructure components

  • Develop and design sustainability programming for facilities operations through optimization efforts, industry best practices and operational logic.

Basic Qualifications:

  • Bachelor’s Degree or Military Experience

  • At least 5 years of experience in critical systems environment

  • At least 3 years of experience commissioning critical systems

Preferred Qualifications:

  • 5+ years of experience in building engineering maintenance

  • 5+ years of experience in Compliance for OSHA, EPA

  • 5+  years of experience in Facilities Management

  • 5+ years of experience in Corporate Real Estate

  • 3+ years of experience in optimizing sustainability programs

  • 3+ years of experience in systems commissioning

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $115,200 - $131,500 for Extended Operations Manager


New York, NY: $138,300 - $157,800 for Extended Operations Manager


McLean, VA: $126,700 - $144,600 for Extended Operations Manager









Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process
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How We Hire

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  • Step 1 Apply

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  • Step 2 Screen and Schedule

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  • Step 3 Interview(s)

    Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.

  • Step 4 Decision

    The team will discuss — if it’s a good fit for us and you, we’ll make it official!

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Career Journey

Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.

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A possible career journey at Capital One:

  1. Coordinator
  2. Senior Coordinator
  3. Principal Coordinator
  4. Associate
  5. Senior Associate
  6. Principal Associate
  7. Manager
  8. Senior Manager
  9. Director
  10. Senior Director
  11. VP
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