Manager, TRM Risk and Governance

Overview

West Creek 3 (12073), United States of America, Richmond, Virginia

Manager, TRM Risk and Governance

Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute

Technology Risk Management (TRM) is a small organization that packs a big punch. The ~100 professionals in TRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.  

Role Description
TRM is seeking a Manager-level associate with a risk and process management background. The individual will partner with innovative and passionate stakeholders across TRM, to enhance risk governance, controls, processes, and assurance practices, while implementing strategic and transformative change.

This opportunity provides for significant professional growth and exposure to senior management. The ideal candidate must be able to effectively communicate and influence partners across multiple functional areas and levels of the organization. Strong risk management, process engineering and management skills, attention to detail, and the ability to adapt in a dynamic customer focused environment are essential to succeeding in this role. 

Specific responsibilities include, but are not limited to:

• Providing Internal TRM partners guidance on TRM Governance processes and practices 

• Managing TRM Governance process improvement initiatives and projects to completion

• Crafting materials and effectively communicating change across the organization

• Designing and implementing solutions, leveraging technology to enhance TRM processes

• Provide governance and process management over issues to ensure timely closure and compliance with ERM requirements 

Desired Skills:

• Self-starter with a background in risk management, compliance, or process engineering

• Willing to learn, adapts easily to change, and confident with diverse thinking

• Understanding of COF risk frameworks, activities, and the three lines of defense

• Ability to organize, prioritize, and manage multiple projects and deliverables

• Strong judgement, curiosity, and proactive problem solving skills 

• Ability to design effective, efficient, repeatable, and compliant processes

• Customer and results focused competencies

• Effective verbal/written communication skills 

• Aptitude for synthesizing complex issues into a clear and concise summary

• Keen attention to detail

• Ability to establish credibility, trust, and support within all levels of the organization

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 4 years of experience in risk management, compliance, or process management at a financial institution or consultancy firm

Preferred Qualifications:

• 5+ years of experience in a second-line or oversight role at a financial institution or regulatory agency, to include the development and oversight of risk management frameworks and processes

• Ability to manage multiple projects while maintaining superior results

• Independent, execution oriented problem-solver with ability to navigate ambiguity

• Ability to work cross-functionally, individually, or to lead work among a team

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).