Manager, Compliance Advisory | Enterprise Services (Brand Marketing, Workplace Solutions, Americans with Disabilities)

Overview

Manager, Compliance Advisory | Enterprise Services (Brand Marketing, Workplace Solutions, Americans with Disabilities)

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients.  Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people.  We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a member of our centralized Compliance organization within Capital One’s 2nd Line of Defense, this exciting role will provide compliance advisory support and credible independent challenge to several important functions within our Enterprise Services organization.  In that capacity, you will partner with stakeholders across the company to drive the continuous improvement of our compliance management program.  The specific focus areas for this role include vertical support for our Brand Marketing and Workplace Solutions functions, while providing horizontal support across all of Enterprise Services as our Americans with Disabilities (ADA) subject matter expert.

To be successful in supporting these key strategic business areas and objectives, you will need to provide practical compliance guidance in a clear, solution-oriented and customer-focused manner.  The ideal candidate will be a self-starter and bring an entrepreneurial mindset to the role, seeing beyond the current state to identify tomorrow’s risks and be able to integrate yourself seamlessly into our business lines.

Here’s how you’ll operate:

• Perpetually stay abreast of relevant compliance and employment laws, practices, and issues affecting the business environment, both internally and externally

• Serve as a trusted advisor to our lines of business to identify, document, and effectively mitigate compliance risks

• Develop innovative approaches in coordination with stakeholders across a variety of roles (e.g., Risk Management, Legal, Audit) to maintain the highest risk and compliance management standards while enabling business growth, profitability, and competitive success for Capital One in the face of shifting regulatory demands

• Coordinate across, business, risk and and compliance teams to meet requirements outlined in the Compliance Management Program

• Assess people, process, and infrastructure breakdowns for regulatory impact

• Perform independent compliance risk assessments and document results for contribution in senior management level reporting

• Review 1st Line compliance monitoring results and periodically validate that monitoring processes/methods are designed and operating effectively

• Represent Compliance through active participation on project teams by providing compliance expertise, advocacy, and role model leadership

• Attributes of the successful candidate also include:

  • Detailed knowledge of legal, regulatory, policy and compliance requirements and their applicability to your supported functions

  • A passion to develop and manage collaborative relationships to effectively influence individuals at all levels

  • Comfortable representing dissenting opinions with senior leaders and challenging as needed

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 3 years of experience working in compliance, risk management, or legal

• At least 1 year of experience working with discrimination laws and regulations

Preferred Qualifications:

• Juris Doctor

• 6+ years of experience in compliance, legal, or risk management within a Financial Services organization

• 2+ years of experience working with the Americans with Disabilities Act

• Proven track record of partnership with cross-functional colleagues to drive continuous improvement

• Ability to think strategically and innovatively with a proven track record for delivering results

• Proven ability to collaborate and manage relationships with internal and external stakeholders at various levels in a highly matrixed organization

• A team player with creativity, resourcefulness, a passion for problem-solving

• Comfort with ambiguity, and strong interpersonal skills

• Ability to prioritize among many conflicting needs, to advocate for a course of action, and to pursue it consistently, while remaining flexible and responsive to dynamic situations

• Excellent verbal and written communication and presentation skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $146,100 - $166,700 for Compliance Advisor Manager

Richmond, VA: $132,800 - $151,600 for Compliance Advisor Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).