Senior Associate, Product Manager (Mobile) - Business Cards & Payments

Overview

Senior Associate, Product Manager (Mobile) - Business Cards & Payments

Do you get excited about deep customer discovery and transforming insights into market-leading mobile products? Do you want to apply your product skills to redefine how small businesses manage their finances? The Capital One Small Business Card team is seeking a Product Manager to own, define, and drive the future of our Business Cards & Payments (BC&P) mobile agenda and elevate the small business experience. 

In Business Cards & Payments, we’re on a journey to be the leading business card program. An increasing number of our users primarily interact with our products via the Capital One mobile app, and we are looking for a Product Manager to drive our investment into mobile experiences. The PM in this role will work with partners across Product, Tech, Business, and Design to create seamless, intuitive mobile experiences to help small business customers manage their finances from anywhere.

In this role, you’ll deepen your product competencies:

• Human Centered: You’ll develop a deep understanding of small business owners' and their employees' mobile behaviors, needs, and pain points. You will transform customer discovery and quantitative data into a compelling, discovery-informed mobile experience roadmap that solves real business problems.

• Business Focused:You’ll build a clear product strategy to execute against key business outcomes. You will manage the entire product lifecycle, working with partners across Product, Tech, Design, and Business to deliver tangible, measurable value to both the customer and the enterprise.

• Technology Driven: You’ll collaborate closely with a high-performing engineering team to prioritize, refine, and execute mobile intent across both iOS and Android. You will leverage emerging mobile technologies to develop secure and innovative mobile experiences. 

• Integrated Problem Solving: You’ll solve challenging and interesting problems alongside a highly-motivated cross-discipline team to balance tradeoffs between customer experience, business impact, speed to market, and risk.

• Transformational Leadership:You’ll champion a product strategy and roadmap to senior stakeholders, constantly elevating your team’s results and influencing product teams across the organization to ensure complementary and cohesive mobile experiences.

We want you if you are:

• Customer Obsessed:You feel a deep urgency to build solutions that solve real customer problems. You actively seek out and prioritize spending time every week gathering and analyzing customer insights to directly inform your roadmap and prioritization. 

• Experimentally Minded: You ground your decision-making in evidence (qualitative and quantitative) and excel at defining efficient ways to de-risk large deliveries through experimentation (A/B testing, rapid prototyping, etc.).

• Action Oriented:You have a bias for progress and possess the ability to navigate roadblocks effectively, maintaining focus and momentum in the fast-paced mobile environment. You are comfortable failing fast, learning, and rapidly iterating.

• A Skilled Communicator & Influencer: You can communicate complex ideas clearly and are able to articulate the importance of investing in the mobile user experience to leaders and stakeholders.

• Organized:You are able to break large bodies of work into measurable and meaningful chunks; can drive and track multiple work streams at once, including simultaneous iOS and Android development.

• Strategic: You are comfortable navigating between the big picture of our mobile product vision and the executional realities necessary to create an achievable plan that drives tangible value creation.

• A Collaborative Team Player: You excel at unifying diverse disciplines (Engineering, Design, Business) around a shared goal and vision, acting as the primary driver of forward momentum.

• Intellectually Curious: You are not afraid to ask the tough 'why' questions. You are actively interested in emerging mobile operating system updates, device capabilities, security trends, and how they can be leveraged to drive groundbreaking solutions.

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelor’s degree in computer science or engineering 

• 1+ years translating business strategy or analysis into consumer facing digital products

• 1+ years of experience working on core product platforms powering digital experiences

• 1+ years working with cross functional teams as a product owner in an agile development process

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $109,000 - $124,400 for Sr. Associate, Product Management

Richmond, VA: $99,100 - $113,100 for Sr. Associate, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).